JPMorgan Says AI Has Already Removed 240,000 Hours From Its Back Office
The bank's internal automation council is now setting headcount-neutral targets for 2027.
The bank's internal automation council is now setting headcount-neutral targets for 2027.

Illustration by IMF Alpha editorial · Reviewed by Marcus Hale
JPMorgan Chase has removed an estimated 240,000 hours of annual manual work from its back office through AI-driven automation, the bank disclosed in a closed-door investor briefing this week.

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